Thank you for choosing PV Flix. We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information when you use our Premium Worldwide Entertainment Without Limits service.
1. Information We Collect
When you sign up for our service, we collect the following information to provide you with seamless access to Premium Worldwide Entertainment Without Limits:
Personal identification information: First and last name
Contact information: Email address and WhatsApp number (required for service activation)
Technical information: Device type you'll be using (Fire Stick, Smart TV, Android box, etc.)
Payment information: Transaction details processed through secure banking channels (we never store your full payment card details)
Usage data: Information about how you interact with our service to improve your viewing experience
2. Why We Collect This Information
We collect your personal data for specific, legitimate purposes:
Service activation: To verify your identity and activate your Premium Worldwide Entertainment Without Limits subscription within 10 minutes
Communication: To contact you via WhatsApp regarding your order, payment confirmation, and technical support
Personalization: To optimize your viewing experience based on your device type and preferences
Security: To prevent fraud and ensure the integrity of our service
Legal compliance: To meet our obligations under European data protection laws
3. How We Use Your Information
Your personal data is used solely for the following purposes:
To process your subscription and activate your service promptly
To communicate with you regarding your account and service
To provide technical support and resolve any issues
To send service-related notifications (e.g., maintenance, updates)
To comply with legal obligations
To improve our service based on usage patterns (with all data anonymized)
We never sell your personal information to third parties.
4. Payment Processing and Security
Secure payment handling: We do not process payments through our website. Instead, our team provides secure payment instructions via WhatsApp after you submit your order information.
No card storage: We never store your full credit/debit card details on our servers.
Bank transfer security: All bank transfer details are provided through secure WhatsApp communication.
Payment verification: We verify payment through screenshots you send via WhatsApp, which are deleted after service activation.
5. Data Storage and Protection
Limited retention: We retain your personal data only as long as necessary to provide our service and fulfill legal obligations (typically for the duration of your subscription plus 12 months).
Secure storage: All customer data is stored on encrypted servers with restricted access.
WhatsApp communications: Messages containing payment verification are automatically deleted within 24 hours of service activation.
No unnecessary data collection: We collect only the information necessary to provide our service.
6. Your Rights Under GDPR
As a European-focused service, we respect your rights under the General Data Protection Regulation:
Right to access: You can request a copy of your personal data we hold
Right to correction: You can update inaccurate information
Right to erasure: You can request deletion of your data (subject to legal requirements)
Right to restriction: You can limit how we use your data
Right to data portability: You can receive your data in a structured format
Right to object: You can object to certain processing activities
To exercise these rights, contact us via WhatsApp or email as described in section 9.
7. Cookies and Tracking Technologies
Our website uses minimal cookies to:
Remember your preferences
Analyze site traffic to improve performance
Prevent fraud and enhance security
You can manage cookie preferences through your browser settings. Our service itself does not use tracking technologies during streaming.
8. Children's Privacy
Our service is not intended for children under 16 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
9. Changes to This Policy
We may update this privacy policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. The "Last Updated" date at the top of this policy will be revised accordingly. We encourage you to review this policy periodically.
By using our service, you acknowledge that you've read and understood this privacy policy and our Payment Policy, which explains our secure payment process.
